Frequently Asked Questions     

 
Q -  Can we hire (rent) minibuses or coaches without a driver and selfdrive?  
A -  No. We only provide transport services with a driver.
 
Q - Can we drink alcohol on the bus or coach?  

A - No. We do not allow alcohol consumption in our luxury coaches.  

   

Q - Can we eat on the bus?  

A - No and Yes. Only with written permission from the company in writing. We do not allow food consumption in our luxury coaches, only the minibuses.  

   

Q - Can we extend our tour or charter service after it has started if needed?  

A - Yes. All services may be extended providing the vehicle does not have a job pending.  

   

Q - Is it possible for the vehicle to do a few unscheduled stops on the way or way back?  

A - Yes. All detours and extra stops are permitted but at the expense of the hirer. All extra pickup or drop offs not previously arranged will be charged according to times and kilometres travelled.  

       Toilet stops are not considered unscheduled stops.  

   

Q - Can we stand or have some standing passengers in minibus or coaches if the seats are taken?  

A - No. All passengers must be seated at all times. It is against Australian law to carry more passengers than the vehicle is licensed to.
However, standard buses (school type buses) are allowed standing. Please select your vehicle according to your needs.

   

Q - Can we bring our own CD's or MP3 player to play on our chartered service?  

A - Yes. Some of our minibuses and coaches have connections for MP3 players and play MP3 CD's. Please check when booking.
      In some cases, an audio cable may need to be supplied by the hirer

   

Q - Can we bring extra passengers on the day or night than already booked?  

A - No. All bookings must have a passenger manifest under NSW Ministry of Transport regulations. Any extra passenger numbers must be finalized and costed prior to vehicle departure form depot.
      In some cases, the hirer may have booked a 12 seater and we have given a free upgrade to a 20 seater. This does not mean you can bring extra passengers at no extra cost.

   

Q - Do your coaches and buses have seat belts?  

A - Yes & No. Some of our minibuses do have seat belts in all seats and some only in the required seats. All our coaches have seat belts in all seats. Please request when making a booking.
      Child booster seats available on request.